Returns Policy & Shipping

Shipping

We work with specialist art couriers to safely transport your work. Shipping rates are calculated based on the value of the artwork and are as follows: 

ARTWORK VALUE SHIPPING COST
<£500 £50
£501-1000 £100
£1001-3000 £200
>£3000 BESPOKE
INTERNATIONAL  BESPOKE

We aim to ship within 10 working days days of the exhibition closing. 

For any shipping queries please contact shipping@mallgalleries.com

Unframed Print Purchase

If you are purchasing an unframed print, shipping is complimentary and will be delivered to you directly from the artist's studio. Please select the 'pick up in gallery' shipping option upon check out.


Returns Policy

If you are not satisfied with the artwork then you have 14 days after the date of collection to cancel your purchase by emailing info@mallgalleries.com.

It is your responsibility to return the work to Mall Galleries in a safe manner and without causing any damage at your own expense.

You will get a full refund as soon as possible after we receive the returned work, although we reserve the right to deduct a charge to repair the work to restore the condition it was when sold (if signs of damage or wear and tear after receiving the work of art are visible).